In this section, we provide useful and regularly updated materials designed for agency workers. These essential documents help you understand your rights, duties, and available protections in the workplace.
National Collective Labour Agreement for Employment Agencies
The National Collective Labour Agreement (CCNL) for Employment Agencies outlines the contractual conditions, protections, and rules that regulate agency work.
Download the CCNL
Safety Handbook – EBITEMP
A clear and practical tool to help agency workers understand all aspects of workplace safety. Created by EBITEMP, the handbook offers useful information on prevention, health, and protection, in compliance with current legislation.
Download the Safety Handbook
Services and Support for Workers – EBITEMP
Thanks to EBITEMP, agency workers have access to a wide range of services designed to provide protection, support, and concrete opportunities. These include reimbursements for medical expenses, financial aid in case of hardship, relocation support, small personal loans, and funding for training programs.
Full details on support services, protections, and benefits are available directly on the official EBITEMP website: Learn more on EBITEMP
To help you get started from your very first day of work, consult the practical guide "Welcome Worker", a clear and comprehensive document with all the key information. Download the Welcome Worker